Contact Us

Our Offline Stores

Opening Times: 8:00 AM - 8:00 PM

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Head Office

Address: 73/74, Anarkoli Super Market, Dhaka 1217

Contact: +880 1608-286080

Email: support@versiobd.hdgto.com

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    Frequently Asked Questions

    1. How do I place an order on VersioBD?

    Simply browse our categories — Gadgets & Accessories, Gift and Wishes, E-Bike, or Kids Zone — add your desired product to the cart, and complete checkout. It's quick and doesn't require creating a complicated account.

     

    2. Do you offer Cash on Delivery?

    Yes! Cash on Delivery is available all over Bangladesh. You can pay in cash when your order arrives at your doorstep.

     

    3. How long does delivery take?

    We deliver across Bangladesh as quickly as possible. Delivery time may vary slightly depending on your location, but we always aim to get your order to you fast.

     

    4. What is your return policy?

    We offer a 3 to 7 day return window from the date of delivery. If there's an issue with your product, contact us within this period and we'll help sort it out. (without any physical damage, water Damaged) 

     

    5. Can I change or cancel my order after placing it?

    Yes, as long as the order hasn't been shipped yet. Contact us as soon as possible at +880 1608-286080 and we'll assist you with changes or cancellation.

     

    6. Are the products on VersioBD genuine?

    Absolutely. Every product we sell is checked for quality and authenticity before it's listed, so you can shop with confidence.

     

    7. Do you deliver outside Dhaka?

    Yes, we deliver all over Bangladesh, not just in Dhaka.

     

    8. How can I contact customer support?

    You can reach us directly via phone or WhatsApp at +880 1608-286080 for any questions about products, orders, or delivery.